One important thing to keep in mind: the mobile banking number you use to make a deposit must be registered in your own name and must match the number linked to your 3vip account. Sending from someone else's number may cause delays in the verification process. If your balance hasn't been credited within 15 minutes of depositing, please contact support with your transaction ID.
To withdraw your wallet balance to bKash, Nagad, or Rocket, submit a withdrawal request. For KYC-verified members, the process is typically completed 1 to 24 hours to complete the process. During peak times, it may take up to 48 hours. Winnings from bonuses are subject to wagering requirements before withdrawal — check the Promotions page for the specific terms of each bonus.
On promotion updates — daily offers refresh every morning. Weekly offers reset on Monday mornings. Special seasonal offers are rolled out separately during major cricket or football events. With notifications enabled, you'll be alerted on your phone the moment a new offer goes live. Expired offers can no longer be claimed, so it's a good habit to check the promotions page once a day.
Free spins are generally tied to specific slots games — the promotion details will specify which games they can be used on. Free spins usually expire within 24 to 48 hours of being issued, so make sure to use them before they run out. Completing daily check-ins on consecutive days increases your rewards over time — the more consistent you are, the better the bonuses. Note that earning a check-in bonus may require placing at least one bet on that day.
On the security front, 3vip uses TLS 1.3 encryption and AES-256 technology to keep member data and transactions protected. Member funds are held separately from the company's operational funds — so your money stays safe regardless of platform circumstances. With over 500,000 active members and a consistent payment record built over the years, 3vip's trustworthiness speaks for itself. Still, if you have any questions About Us Visit the page.
That said, downloading the app does come with a few extra perks — like push notifications, faster loading, fingerprint login, and app-exclusive offers. To download the 3vip app, visit the Platform page. If installing the app isn't an option for you, playing through the browser works just as well — there's no difference in experience.
After verifying with the OTP, you'll be able to set a new password. It should be at least 8 characters long, and a mix of letters and numbers is recommended. The entire process takes between 3 and 5 minutes. If the OTP doesn't arrive on your phone, wait 1 to 2 minutes — if it still hasn't come through, use the "Resend" option. If you're still having trouble with the OTP process, contact support@3vip.click— after verifying your identity, the support team will reset your password.